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Hudson Connection
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City of Hudson
505 3rd Street
Hudson, WI  54016-1694
Ph: 715-386-4765
Fx: 715-386-0804
info@ci.hudson.wi.us

Water/Sewer Billing
The City of Hudson provides water and sanitary sewer service to the vast majority of City of Hudson and Village of North Hudson residents, businesses, industries and public entities.  In addition, storm water management charges are included on billings for both municipalities.

SETTING UP UTILITY SERVICE

PROPERTY OWNERS
(not rental units)
If you need to establish new service, change service or discontinue service, you should complete this utility change form. Property owners (not rental units) may also contact Krissy Collins in the Utility Billing Department at 715-386-4765, ext. 128 or by emailing Krissy. A meter reading will need to be scheduled with charges calculated in order to close the account for the previous property owner.

RENTAL UNITS
All changes in the party responsible for the billing on rental properties must be submitted by the owner of the property in writing by using this form.   All changes in the party responsible for the billing on rental properties must be submitted by the owner of the property in writing.  For changes in ownership, a meter reading will be scheduled with charges calculated in order to close the account.

The City provides a notice to the owners of rental properties of unpaid utility billings within 14 days after the due date for the bill.

ALL CUSTOMERS
Please include a call back number in any voice messages or email messages, so the billling staff may contact you to make certain they have all of the information they need to establish service and so they have the opportunity to explain the billing process and charges to you.  

BILLING CYCLES
The City of Hudson mails quarterly statements for water and sewer service during the third week of the following months: January, April, July and October and are due on the 15th of the following month.  If you do not receive a quarterly statement by the last day of the months noted above, please contact the Utility Billing Department at the number noted above.

A regular number 10 envelope is used, with bright blue lettering indicating "UTILITY BILL ENCLOSED." This format provides more security and confidentiality, plus space for more information.  

PAYMENT OPTIONS
IN PERSON Cash, Check or Money Order are accepted for payment at the main reception desk at City Hall, 505 Third Street, during regular business hours (8:00 a.m. to 4:30 p.m., Monday through Friday, except holidays).  Please bring your stub or your bill with you.
BY MAIL  A Check or Money Order along with your bill stub can be mailed to: City of Hudson, 505 Third Street, Hudson, WI 54016.  Please allow enough time for the payment to be received by the due date.
DROP BOXES  A Check or Money Order along with your bill stub can be placed in an envelope and then deposited in one of two drop boxes.  One is located at the base of the front steps of City Hall, 505 Third Street.  The other is located at County Market.
AUTOMATIC WITHDRAWAL  If you wish to have your payment automatically deducted from your checking account, please print and complete the Hudson Utilities Automatic Bill Pay Form, then return it to the City with your next utility payment.
ONLINE PAYMENT  If you would like to pay and view your bills online, please click HERE.

DELINQUENT CHARGES
The City sends notice of delinquent utility charges to customers on October 15th of each year.  If payment is not made in full by November 1st of each year, a 10% penalty is added.  Any delinquent amounts not paid to the City by the end of the business day on November 15th of each year is placed on that year's tax roll.  Delinquent refuse collection charges due to Advanced Disposal (formerly Veolia Waste Services) will also be included. These charges will be levied against the parcel of property at the street location where the delinquent bills occurred.

QUESTIONS
Please direct questions to the Utility Billing staff at the phone number or email address in the "Contact Us" section at the top of the page.